21.com

4.5 / 5.0
Welcome bonus NZ$1,000 Welcome Bonus + 1,000 Free Spins
Visit Casino 18 + | New customers only | T&C apply
General information
website
www.21.com
year founded
2018
owner
BP Group Limited
licenses
MGA
casino types
Best Bonus Casino

Introduction

When we evaluate online casinos for New Zealand players, 21.com consistently stands out. Our comprehensive assessment reveals a robust platform offering a premium gaming experience tailored for Kiwis. We scrutinise its extensive game selection, from popular slots to live dealer options, ensuring diverse entertainment. Payment processing is a key focus; we confirm efficient withdrawal speeds and support for local NZD transactions, enhancing convenience. Furthermore, we delve into its licensing and security protocols, verifying a trustworthy and safe environment for all users. This commitment to quality positions 21.com as a top contender in the competitive New Zealand iGaming landscape, providing a seamless and enjoyable journey for every player.

Current Bonuses:

  • Welcome Bonus: NZ$1,000
  • Free Spins: 1,000

Start claiming below.

tips

21.com Pros & Cons

  • Generous welcome bonus available
  • Large selection of slot games
  • Mobile-friendly website design
  • Simple and clean interface
  • Limited table game selection
  • No phone support available
Game Types and Providers
software providers Software providers
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  • tickPlay’n Go
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  • tickReel Play
  • tickRelax Gaming
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  • tickSnowborn Games
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  • tickThunderkick
  • tickYggdrasil
game types Game types
Deposit & Withdrawals
NZ$25
NZ$25
NZ$8500
72hrs

Currencies

  • CAD
  • EUR
  • NOK
  • NZD
  • USD

Payment Methods

Support
phone Phone support
No
email Email support
support@21.com
live chat Live chat
Yes
stopwatch Working hours
24/7

What Bonuses Does 21.com Offer?

At Casinoble, we reviewed the promotional structure of 21.com and found a compelling bonus offering tailored for new players in New Zealand.

Welcome Bonus Package at 21.com

New players who register at 21.com can claim a welcome bonus package worth up to NZ$1,000 and 1,000 free spins, spread across the first four deposits. This multi-stage bonus is designed to extend gameplay and enhance user value, especially for slot players in New Zealand.

Bonus Breakdown:

Deposit StageOfferBonus Code
1st Deposit100% up to NZ$100 + 1,000 Free SpinsBON1
2nd Deposit25% up to NZ$500BON2
3rd Deposit50% up to NZ$300BON3
4th Deposit100% up to NZ$100BON4

Free Spins Details

  1. Total Free Spins: 1,000
  2. Game: Vampires vs Wolves (Pragmatic Play)
  3. Distribution: 10 spins per day for 100 consecutive days
  4. Claiming Method: Players must log in daily to activate that day’s spins
  5. Expiration: Spins expire 24 hours after being credited

Wagering Requirements

  1. Deposit Bonus Wagering: 50x the bonus amount
  2. Free Spins Wagering: 50x on winnings from spins
  3. Minimum Deposit: NZ$25 per bonus stage
  4. Time Limit:
    1. Deposit bonus: 21 days to meet wagering
    2. Free spins: Must be used within 24 hours of crediting

Ongoing Promotions for Returning Players

Beyond the welcome offer, 21.com provides recurring and seasonal promotions to maintain engagement with existing players. Notable ongoing campaigns include:

  1. Sunday Boost:
    Deposit and play on Sunday to earn free spins credited the following Monday.
  2. Drops & Wins (Powered by Pragmatic Play):
    Participate in daily and weekly prize drops with real-time rewards on selected games.
  3. Loyalty Rewards Program:
    Active users may receive personalized bonuses based on their playing habits, frequency, and deposit behavior.

Is 21.com Legit and Safe for New Zealand Players?

21.com is a legitimate and safe online casino for New Zealand players, operating under the strict regulations of the Malta Gaming Authority (MGA). The casino holds the license number MGA/B2C/203/2011. The MGA is widely considered one of the most reputable regulatory bodies in the iGaming industry, ensuring high standards of player protection and fair play.

The casino was founded in 2018 and is owned and operated by BP Group Limited (also known as BetPoint Group). BP Group Limited is a well-established company in the gambling sector, managing several other successful casino brands. This operational history adds a layer of trust, as the parent company has a track record of financial stability and reliable payouts.

To ensure game fairness, 21.com utilizes a certified Random Number Generator (RNG). This system guarantees that all game outcomes are entirely random and cannot be manipulated by the casino or the player. The website employs advanced SSL encryption technology to protect sensitive user data and financial transactions from unauthorized access.

How Fast Are Deposits and Withdrawals at 21.com?

Deposits at 21.com are processed instantly, while withdrawals typically take between 24 to 72 hours to process depending on the method used. Before a withdrawal can be approved, players must complete the Know Your Customer (KYC) process. This involves submitting documents such as a valid passport or driver's license, a recent utility bill for proof of address, and proof of the payment method used (e.g., a photo of the credit card or a screenshot of the e-wallet).

New Zealand players have access to a variety of local and international payment methods. The casino supports transactions in New Zealand dollars (NZD), avoiding currency conversion fees for local players. While deposits are generally fee-free, some withdrawal methods may incur a small service fee, which is clearly displayed in the cashier section before confirming the transaction.

The table below outlines the available payment methods for New Zealand players:

MethodMin DepositDeposit TimeWithdrawal TimeFeesLimits (Per Day)
VisaNZ$25Instant1–3 Banking DaysNZ$3.00NZ$5,000
MastercardNZ$25Instant1–3 Banking DaysNZ$3.00NZ$5,000
SkrillNZ$25Instant0–24 HoursNZ$3.00NZ$5,000
NetellerNZ$25Instant0–24 HoursNZ$3.00NZ$5,000
EcoPayzNZ$25Instant0–24 HoursNZ$3.00NZ$5,000
Bank TransferNZ$251–2 Days1–5 Banking DaysNZ$3.00NZ$5,000

What Games Can You Play at 21.com?

Players can access a vast library of over 1,500 games at 21.com, featuring a diverse mix of video slots, live dealer tables, and traditional table games. The lobby is organized into intuitive categories, allowing users to filter by “New,” “Slots,” “Video Poker,” “Table Games,” and “Live Casino.” The platform aggregates titles from industry-leading software developers, ensuring high-quality graphics and reliable performance.

The following table highlights the top providers available on the platform:

ProviderNo. of GamesAvg RTP
Pragmatic Play200+96.50%
Play'n GO150+96.20%
NetEnt100+96.10%
Red Tiger80+95.80%
Evolution Gaming50+97.30%

Best Slots

Slots form the backbone of the 21.com game library. Below are some of the most popular titles available to NZ players:

GameRTPVolatilityPaylinesDeveloper
Short Description
Book of Dead96.21%High10€Play'n GO
Ancient Egyptian adventure with expanding symbols.
Starburst96.09%Low10€NetEnt
Classic arcade-style slot with expanding wilds.
Wolf Gold96.01%Medium25€Pragmatic Play
Native American theme with money respin feature.
Sweet Bonanza96.48%HighClusterPragmatic Play
Candy-themed slot with tumbling reels mechanic.
Fire Joker96.15%Medium5€Play'n GO
3-reel fruit slot with a wheel of multipliers.
Gonzo's Quest95.97%High20NetEnt
Avalanche reels feature with increasing multipliers.
Reactoonz96.51%HighClusterPlay'n GO
Grid slot featuring alien characters and quantum features.
Vampires vs Wolves96.49%High10Pragmatic Play
The designated game for the welcome free spins offer.

Live Casino Games

The live casino section is powered primarily by Evolution Gaming and Pragmatic Play Live.

ProviderGameDescription
EvolutionLightning Roulette
Classic roulette with random multipliers up to 500x.
Pragmatic PlaySweet Bonanza CandyLand
Live wheel game based on the popular slot.
EvolutionCrazy Time
Game show with four bonus rounds and high volatility.
EvolutionInfinite Blackjack
Blackjack table allowing an unlimited number of players.

Table Games & Video Poker

For players who prefer RNG-based strategy games, 21.com offers a solid selection:

  • Multihand Blackjack: Play up to three hands simultaneously against the dealer.
  • European Roulette: Standard single-zero roulette with a lower house edge.
  • Baccarat: Classic Punto Banco style gameplay.
  • Jacks or Better: The most popular video poker variant.

Crash, Mines & Provably Fair Games

21.com has recently expanded its library to include modern instant-win games:

  • Aviator (Spribe): A crash game where players cash out before the plane flies away.
  • Mines: A grid game where players uncover multipliers while avoiding hidden mines.

Registration Process – How to Sign Up in Under 2 Minutes

Signing up at 21.com is a streamlined process designed to get New Zealand players into the action quickly. The entire procedure takes less than two minutes.

  • Step 1: Click the “Register” button located at the top right corner of the homepage.
  • Step 2: Enter your email address, desired password, mobile number, and full name.
  • Step 3: Provide your residential address, date of birth, and gender.
  • Step 4: Select New Zealand Dollar (NZD) as your currency.
  • Step 5: Accept the terms and conditions and click “Create Account.”
  • Step 6: Verify your account via the link sent to your email address to activate your login.

Mobile Experience & App

The mobile experience at 21.com is fully optimized for iOS and Android devices through a responsive browser-based interface. There is currently no native mobile app available for download in the Apple App Store or Google Play Store. However, the HTML5 technology ensures that the website adjusts perfectly to smaller screens. Players can access the full library of games, deposit funds, claim bonuses, and contact support directly from Chrome, Safari, or Firefox on their mobile devices without any loss of functionality or speed.

Customer Support at 21.com

Customer support at 21.com is available 24/7 to assist New Zealand players with any inquiries. The primary method of contact is the live chat feature, which typically connects players to a support agent in under two minutes. For less urgent queries or document submission, players can use email.

  • Live Chat: Available 24/7 (Response time: < 2 minutes)
  • Email: support@21.com (Response time: 2–4 hours)
  • FAQ Section: Covers banking, bonuses, and account verification.

Responsible Gambling Tools

21.com provides a comprehensive suite of responsible gambling tools to help players manage their gaming habits safely. Upon registration, players are encouraged to set limits to ensure their gambling remains fun and within their financial means.

  • Deposit Limits: Cap the amount you can deposit daily, weekly, or monthly.
  • Session Reminders: Reality checks that pop up to remind you how long you have been playing.
  • Account Cool-off: Take a break for 24 hours up to 6 weeks.
  • Self-Exclusion: Block access to your account for 6 months to 5 years.

For New Zealand players seeking external help, 21.com provides links to organizations such as the Gambling Helpline NZ.

How 21.com Compares to Top Competitors

The following table compares 21.com against other popular casinos available in New Zealand:

Feature21.comLeoVegasRizk Casino
Welcome BonusNZ$1,000 + 1,000 FSNZ$2,000 + 150 FS
NZ$1,000 + 50 FS
Wagering50x20x35x
Game Count1,500+2,500+2,000+
LicenseMGAMGAMGA

Who Should Play Here?

21.com is best suited for slot enthusiasts and players who appreciate a high volume of free spins. The “1,000 Free Spins” offer is distinct in the market and appeals to players who enjoy logging in daily for short gaming sessions. It is also an excellent choice for players who prioritize a clean, modern user interface and fast loading times over a massive library of niche table games. If you are a casual player looking for a safe, MGA-licensed environment with 24/7 support, this platform fits the criteria well.

Final Verdict – Should You Join 21.com?

You should join 21.com if you are looking for a generous welcome package that keeps you engaged for months with daily free spins. The casino offers a highly secure environment backed by the reputable BP Group and the Malta Gaming Authority. While the wagering requirements are slightly higher than the industry average, the sheer volume of free spins and the quality of the game library make it a compelling choice. For New Zealand players seeking a reliable, mobile-friendly casino with 24/7 support, 21.com is a recommended destination. Click the link below to claim your 1,000 free spins today.

FAQ

Yes, New Zealand players are fully eligible to claim the generous NZ$1,000 Welcome Bonus and 1,000 Free Spins package at 21.com. This offer is tailored for the NZ market.

New Zealand players can claim a substantial NZ$1,000 Welcome Bonus, alongside 1,000 Free Spins, spread across their initial deposits at 21.com. It’s a significant offer.

You claim the bonus by making qualifying deposits after registering your account. The 1,000 free spins are typically credited in daily batches following your first deposit.

Yes, 21.com is a legitimate and trustworthy online casino. It operates under a valid license, ensuring a secure and fair gaming environment for players in New Zealand.

No, the primary welcome bonus at 21.com requires a qualifying minimum deposit to unlock the NZ$1,000 bonus funds and 1,000 Free Spins. No deposit bonuses are not currently offered.

The NZ$1,000 welcome bonus and associated free spins at 21.com come with specific wagering requirements. Always review the bonus terms and conditions for complete details before playing.

Kate

Kate Smith

Casino Reviewer

Kate grew up in a small town in New Zealand, where she spent most of her time reading and writing. She attended university in Auckland, where she studied English Literature. After graduation, she moved to Wellington to pursue a career in writing.

Other Casinos

Last Checked: Dec 28, 2025

Rating

4.8

Bonus

NZ$3435

Free Spins

800

Wagering: 40

Payment methods

x40 Wagering | 18+ | New Customers Only | T&C apply | T&C apply

supremo-casino-logo-transparent
Rating

5.0

Bonus

100% Up to NZ$1650 + 175 Free Spins

Free Spins

175

Wagering: 35

Payment methods

x35 Wagering | 18 + | New customers only | T&C apply | T&C apply

Rating

4.2

Bonus

100% Up to NZ$500 + 200 FS

Free Spins

200

Wagering: 35

Payment methods

x35 Wagering | 18+ | New Players Only | T&C apply | T&C apply

21com-casino-logo-transparent

21.com

NZ$1,000 Welcome Bonus + 1,000 Free Spins

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